Ordering Info

How to purchase images on this site

All images on this website are copyrighted.

Any copying, usage and/or distribution is strictly prohibited, unless by prior consent.


Searching
> We have endeavored to create an easy to search database for our growing collection of images. As you can see there are numerous categories to browse. You can also enter keywords in the search box to narrow your choices. We have embedded keywords into all the image collections to respond to more selected searches. The scope of your search results is determined by your selection of keywords.


Shopping Cart
> The shopping cart displays your order details, if you wish to delete an image from your order before proceeding to checkout, simply hit the remove link on the right side.


Checking out
> You will need to login to checkout your order. If you are new to the site please complete the registration form to create a username and password (username should not contain spaces). This information is stored, so that you can return to the site to make future purchases and so that we can review your orders.

> We utilize the Sage Pay payment gateway for purchases made on this site. 

> If you do not want to use our online ordering system, we are available to take phone orders from 9AM to 5PM British Standard Time (BST), Monday to Friday (except public holidays). Both our on-line and off-line credit card systems accepts VISA, AMERICAN EXPRESS and MASTERCARD as well as most debit cards. You can of course, always mail a cheque as well but this adds considerable time to the processing of your order.

* To order by phone please call: +44 (0)20 8656 4024

* To order by email, send email to: pictures@picturepartnership.co.uk

* To order by mail, send order and payment to:

Picture Partnership 
213 Wickham Road,
Shirley, 
Croydon, 
Surrey CR0 8TG
United Kingdom

(Please makes cheques payable to 'Picture Partnership') 

> Please allow 14 days for delivery of your purchase, after receipt of payment. Payment in full must be recieved before your order will be processed and your items mailed to you.


My Account
> This page shows your order history and also allows you to download any instant download orders.


Image File download terms
> Some images are available as digital files which you can download. All digital files, whether for web use or print use are "Rights Managed". Our terms are as follows:

*Web usage
>> These files can be used on one domain only (ie; www.yourdomainname.com) They can be used on as many web pages within that domain as you desire.

>> They can be altered if necessary, but they can not be included in any composite that is resold.

>> They CANNOT be resold.

*Print usage
>> These files are a higher quality for use in printed publications. They have a resolution of 300dpi and are saved as high quality JPG files. Should you require higher resolution or different file types, please contact us directly by phone or email with your specifications. 

>> You are granted a licence for personal and private use only. If you require use of the image for any other purpose, please contact our office beforehand. 

*Product Return Policy
>> If for any reason you are not satisfied with a print order, we will refund 100% of your order upon its return to us in the condition that it was received. Return shipping charges are your responsibility. You must contact us prior to any return and we will give you specific return instructions. If your order is delivered damaged, it is your responsibility to contact the shipper. IMPORTANT: Save all packing materials. Failure to do so can cause the shipper to deny your claim.

*Shipping Cost for Digital/Image File Delivery
>> If the digital file requested is to be delivered on CD/DVD (or other removable media), the applied 'Flat Rate' is for our 'P&P/Shipping' charge. If the file required is to be delivered via email or FTP transfer, then the applied 'Flat Rate' represents our 'Handling and Transfer Fee'.

Please note that the 'Flat Rate' charge is applied once per order and not per item.


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